Empathy over ego: The leadership shift powering the future of the workplace.

In this Forbes Magazine interview, Lindsey DeWitte explores how the era of command-and-control leadership is fading—and how empathy is increasingly the strategic edge in today’s workplace. She outlines how putting people first—listening, creating psychological safety, and building true connection—doesn’t soften business results, it strengthens them, by unlocking trust, innovation and sustained engagement.

Her advice for leaders: 1) pivot from ego-driven power to purpose-driven presence; 2) embed human-centric practices (not just talk) into routine decisions; and 3) measure empathy as rigorously as performance. It’s less about being liked, more about being trusted—and that trust fuels growth.

More on Lindsey’s thoughts on leadership here: Empathy over Ego: The Leadership Shift Powering the Future of the Workplace